RETURNS/REFUND POLICY

If for any reason you are not satisfied with your purchase(s), we are happy to credit or exchange any items within 14 days provided we receive the goods in PRISTINE condition. Returns will be approved at our discretion and all postage costs are to be incurred by the customer. If the goods are damaged upon receipt, we will be unable to accept the goods and they will be returned to you.

Please email [email protected] with notification of the item(s) and reason for the return and we will respond with instructions on how to proceed.

GOODS DAMAGED IN TRANSIT

Should you receive a faulty or damaged handbook, we will send you a “no charge” replacement. You will need to return the damaged product to us for assessment. Please email [email protected] with your specific problem and we’ll get back to you promptly.

METHOD OF REFUNDS

Caroma Industries will refund to your credit card.